Coletta Dykes

Hello there,

I'm excited to welcome you to One Virtual Services. As the owner, I bring a unique blend of expertise and experience to the table, with a genuine passion for helping businesses thrive.

My journey into entrepreneurship began after accumulating over a decade of experience in the medical and mental health fields, coupled with extensive training as a Board Certified Medical Administrative Assistant (MA) and Chemical Dependency Counselor. Additionally, my certification as a Zumba Instructor, Project Manager, Google Ads and a Bachelor's degree from Lincoln College of Technology have equipped me with a versatile skill set.

Transitioning from my successful venture in the hair industry to founding One Virtual Services wasn't just a career move; it was a deeply personal decision. The birth of my daughter inspired me to seek a career path that would allow me to support businesses behind the scenes, ensuring seamless operations and growth.

Having witnessed firsthand the challenges faced by start-up healthcare companies lacking systematic protocols and procedures, I was driven to make a difference. My entrepreneurial journey led me to grow a substantial following as a braider, thanks to the systems I implemented to streamline operations.

Now, I'm dedicated to bringing that same level of efficiency and success to One Virtual Services. My main goal is simple yet profound: to create work-life balance for business owners like you. By managing operations and developing systems and procedures, I aim to give you the freedom to focus on what truly matters – your business and your clients.

Outside of work, I'm just like you. I love spending time with my family, staying active, and soaking up the sun. I find joy in spending time with my family in sunny California. As a Zumba instructor, maintaining a healthy work-life balance is key. Whether it's practicing yoga, meditating, reading at the beach, or stumbling on new travel adventures, I'm committed to nurturing both my personal and professional growth.

This journey has come full circle, as I've realized that by "scratching my own itch," I can support others on their entrepreneurial journeys. I believe that my experiences are relatable to many, and I'm here to offer business management services that prioritize organization, efficiency, client satisfaction, and continuous improvement.

My Clients choose to work with me because:

  • I welcome open and honest communication with clients and friends. If I am doing something wrong or said something that was not easily digestable I love feedback. That is the only way to grow and learn. , maintaining transparency in all interactions and decisions to build trust and foster strong, long-lasting relationships.

  • Mine too of course. But that is one thing I emphasis on is your well-being. What are you doing to take care of yourself. If you’re burned out if you’re ready to quit, I pride myself on uplifting you and encouraging relaxation. Too often my clients think relaxing is a reward when it should be a daily routine. We deserve to be in the moment and thank our legs for always standing up for us, our eyes for seeing, and the list goes on. I encourage you to be kind to you.

  • As a Leader you have to be somewhat direct when things need to be done. That is one thing they always respect about me because business don’t get done by playing.

    A good leader knows when to lead, when to follow and when to get out of the way.

Embrace the rhythm of efficiency, where every step in systems development and every move in Zumba choreography contributes to the harmony of success. - Coletta